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Privacy Policy of Lunica Group S.A.

​Last updated: November 6, 2024

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At Lunica Group S.A. ("Lunica Group", "we", "us" or "our"), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose and protect your personal information when you use our website or our services.  

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1. Information we collect

We may collect the following personal information:

  • Information you provide to us: Name, email address, telephone number, company name, position, country, and any other information you provide to us through our contact form, emails or phone calls.

  • Information we collect automatically: IP address, browser type, operating system, pages visited, time and date of visit, and other website usage data.

2. How we use your information

We use your personal information for the following purposes:

  • Provide and improve our services: Respond to your inquiries, provide you with information about our services, and improve the quality of our website and our services.

  • Communicate with you: Send you emails or call you by phone to answer your questions, provide you with updates or inform you about new services.

  • Marketing purposes: With your consent, we may send you emails or contact you by phone to inform you about new services, promotions or events.

3. Disclosure of your information

We do not share your personal information with third parties, except in the following circumstances:

  • With your consent: If you give us your consent to share your information with third parties.  

  • With our service providers: We may share your information with service providers who help us operate our website and provide our services, such as web hosting providers, data analytics and email marketing. These service providers are contractually obligated to protect your information.  

  • For legal reasons: We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to:

    • Comply with a legal obligation.

    • Protect and defend our rights or property.  

    • Prevent or investigate possible wrongdoing in connection with our website or services.  

    • Protect the personal safety of users of our website or the public.  

4. Protecting your information

We take reasonable steps to protect your personal information from unauthorized access, misuse or disclosure. These measures include:

  • Physical security measures: We store your information on secure servers with restricted access.

  • Technical security measures: We use security technologies such as firewalls and encryption to protect your information.

  • Administrative security measures: We restrict access to your information to employees who need to know it to provide our services.

5. Your privacy rights

You have the following rights with respect to your personal information:

  • Access: You can request access to the personal information we hold about you.  

  • Rectification: You can request that we correct any inaccurate personal information we hold about you.  

  • Deletion: You can request that we delete your personal information in certain circumstances.

  • Objection: You can object to the processing of your personal information in certain circumstances.  

  • Restriction: You can request that we restrict the processing of your personal information in certain circumstances.

  • Portability: You can request that we provide you with your personal information in a structured, commonly used and machine-readable format.  

To exercise any of these rights, please contact us through our contact form on the website or by email at [insert your email address here].  

6. Cookies

We use cookies on our website to improve your user experience and collect information about how you use our website. Cookies are small text files that are stored on your computer or mobile device when you visit a website. You can set your browser to refuse all cookies or to notify you when a cookie is sent. However, if you disable cookies, some parts of our website may not function properly.  

7. Changes to this Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on our website. We encourage you to review this Privacy Policy periodically to be informed about how we protect your information.

8. Contact

If you have any questions about this Privacy Policy, please contact us through our contact form on the website or by email at info@lunica-group.com

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